Installing Jade 7 on fresh Windows 7

[darrella]

I have a fresh Windows 7 install, and when I try to install Jade 7, the Visual C++ 2010 Redistributable stuff is installed, but then after the InstallShield Wizard starts, I get an "Error" dialog, saying:

'UseDll(C:\Users\Darrella\AppData\Local\Temp\{0835B444-EE41-412A-A1F1-A5030CA0CB3F}\CC90EBD0-E2D1-4E3C-8CFD-165195CCD744\setuplic.dll) = -1'

Can anyone tell me what this means, and hopefully what I need to do about it please ?

[BeeJay]

It could be due to missing Visual C redistributables on your fresh Windows 7. Try downloading and installing the following vcredist files and then retry the Jade 7 install.

http://www.jade.co.nz/downloads/jade/la ... st_x64.exe

http://www.jade.co.nz/downloads/jade/la ... st_x86.exe

Cheers,
BeeJay.

[darrella]

Thanks BeeJay, that worked a treat. I had thought that the redistributable stuff at the start would have installed these.

[BeeJay]

I believe that that is the intention, but maybe there are some situations it's not quite handling fully for fresh Windows 7 installations?

Cheers,
BeeJay.