JadeLicense failed with error 193

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Widunder
Posts: 3
Joined: Tue Jun 01, 2010 1:30 pm

JadeLicense failed with error 193

Postby Widunder » Mon Nov 08, 2010 8:19 pm

Hello,
Please let know what to do! Im trying to install Jade 6.3.05 Unicode version on my laptop. It was working before, but with a different version. Now when Im trying to install this one - it doesn't work. I've tried to install it on my other laptop and it came up with the same error. I chose to install fresh version and just re-newed the key for free development license.
Please help.

Downloaded Customizable Deployment Uprade (Win 64 Unicode) and that isn't working too!
Can I download an installable version of JIT debugger - it seems thats the part that is problematic to install "JIT debugger installation failed with error 193"
I tried to delete JADE registry key from regedit, and delete the whole folder and try again and re-starting my computer, but nothing helps!

Widunder
Posts: 3
Joined: Tue Jun 01, 2010 1:30 pm

Re: JadeLicense failed with error 193

Postby Widunder » Tue Nov 09, 2010 12:16 am

Right, apparently it has something to do with the registry key. However, I checked my computer for viruses, I scanned with Reg-repair program and fixed the errors that it showed. Didn't fix the problem. I can install all the other programs fine, but Jade. As soon as it tries to put the registry key in - which it does, I can see it in regedit. But then it throws heaps of 193 errors at me. I just have no clue of how to fix it.

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Jade Support
Posts: 103
Joined: Mon Aug 17, 2009 10:27 am
Location: Jade Software Corporation, Christchurch

Re: JadeLicense failed with error 193

Postby Jade Support » Tue Nov 09, 2010 8:12 am

Hello Widunder,

I haven't seen this error reported before. Can you please email the following information to jadesupport@jadeworld.com:

- The version of Windows you're using
- Is the operating system 32 or 64-bit?
- The version of JADE you're trying to install
- A screen shot of the 193 error you're seeing
- A copy of the JADE licence key you're using

We will review the problem and endeavour to get JADE working for you.

Thank you,
Jade Support
Jade Software Corporation Ltd

Email: jadesupport@jadeworld.com
Web: http://www.jadeworld.com

Jade Software – complex business problems solved beautifully.

Widunder
Posts: 3
Joined: Tue Jun 01, 2010 1:30 pm

Re: JadeLicense failed with error 193

Postby Widunder » Wed Nov 10, 2010 7:56 pm

Hi, just tried to install it again and it worked! I don't know what happened, but it works all fine now.
Thanks.


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