2020 upgrade failing with "Requested file directory not found"
Posted: Thu Nov 11, 2021 5:47 am
Hi,
I'm trying to upgrade a Jade 2016 database to 2020. The 2018 install works fine. The database restarts and I have backed that up.
Then when I do the 2020 SP1 upgrade it fails partway through, instructing to restore before trying again. jommsg1.log contains this:
I have restored and re-tried, and am running this as an administrator.
Has anyone experienced (and hopefully resolved) this issue?
I'm trying to upgrade a Jade 2016 database to 2020. The 2018 install works fine. The database restarts and I have backed that up.
Then when I do the 2020 SP1 upgrade it fails partway through, instructing to restore before trying again. jommsg1.log contains this:
JadeLoaderNonGui.log has this:Unhandled FileException: Requested file directory not found, see JadeLoaderNonGui.log for details
There's not much to go off there! It's failing partway through the database upgrade by the looks.Unhandled FileException on 2021/11/10 17:15:27 by [187.2] pid 01ba8, tid 1d88
Computer= PULPMAN-UPG-X64, Application= JadeLoaderNonGui, Schema= RootSchema
FileException: 5028 (not continuable, resumable)
* Requested file directory not found
Error item: open
Error object: File/295.1 (transient)
Caused By:
Receiver: File/295.1 (transient)
Method: File::openInput(133) -- source position: 133
Reported By:
Receiver: File/295.1 (transient)
Method: File::open -- 'suppFileOpen' in 'jomsupp'
Call Stack History:
<<File/295.1 (t)>> File::openInput(133) -- source position: 133
<<JadeUpgradeAdmin/774.1 (t)>> JadeUpgradeAdmin::_upgrade_deleteOrphans(2537) -- source position: 2537
<<JadeUpgradeAdmin/774.1 (t)>> JadeUpgradeAdmin::_upgrade2018_script3(449) -- source position: 449
<<JadeUpgradeAdmin/774.1 (t)>> Object::sendMsgWithParams(629) -- 'objSendMsgWithParams' in 'jomsupp' @ line# 629
<<JadeUpgradeAdmin/774.1 (t)>> JadeUpgradeAdmin::_upgrade_doStep(655) -- source position: 655
<<JadeUpgradeAdmin/774.1 (t)>> JadeUpgradeAdmin::upgrade_script3(126) -- source position: 126
<<Schema/1000001.5>> Schema::_upgrade_script3(214) -- source position: 214
*** Current action and database transaction ABORTED ***
I have restored and re-tried, and am running this as an administrator.
Has anyone experienced (and hopefully resolved) this issue?
