Adobe Reader XI and Context Help
Posted: Mon Dec 03, 2012 1:58 pm
It would appear that Adobe have mucked up the DDE Server Name for Adobe Reader XI. According to Adobe's own documentation, the DDE Server Name should be AcroViewR11 but their Adobe Reader XI installer, whether it's upgrading a prior release of Adobe Reader or being installed on a machine that doesn't currently have Adobe Reader installed, results in a DDE Server Name of AcroViewR10. As their internal code only accepts a DDE Server Name of AcroViewR11, this means any application, including Jade, that tries to "link" to their DDE Server using the registry value to obtain the DDE Server name will fail.
Note: This issue will still affect Jade systems running on 6.3.09+ and 7.0.04+ releases, where Jade was changed to handle Adobe's new DDE Server Name naming convention that started with Adobe Reader X.
If you're happy with using the Windows Registry Editor, you can manually patch the value in the HKLM tree as follows:
Hope this helps anyone else that may encounter this issue, until such time as Adobe fix their Installer.
Cheers,
BeeJay.
Note: This issue will still affect Jade systems running on 6.3.09+ and 7.0.04+ releases, where Jade was changed to handle Adobe's new DDE Server Name naming convention that started with Adobe Reader X.
If you're happy with using the Windows Registry Editor, you can manually patch the value in the HKLM tree as follows:
Code: Select all
HKEY_LOCAL_MACHINE
|- SOFTWARE
|- Classes
|- acrobat
|- shell
|- open
|- ddeexec
|- application
- Adobe Reader registry patch.png (30.45 KiB) Viewed 11201 times
Cheers,
BeeJay.
