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JADE 6.3.7 released

Posted: Fri Oct 01, 2010 3:10 pm
by Dino
We are pleased to announce that JADE 6.3.7, the latest JADE 6.3 consolidated patch release, is now available here on our web site:

http://www.jadeworld.com/jade/updates.htm

Earlier releases, if required, are available on our Archive page:

http://www.jadeworld.com/jade/archive.htm

Please refer to the table on page 25 of the Release Information PDF for an overview of the highlights in this release:

http://www.jade.co.nz/downloads/jade/la ... seInfo.pdf

Just a reminder that our Release Policy and Release Schedule are always available here on our web site:

http://www.jade.co.nz/downloads/jade/JA ... Policy.pdf

http://www.jade.co.nz/jade/updates.htm#releasesched

Regards,
The JADE Team.

Re: JADE 6.3.7 released

Posted: Fri Oct 15, 2010 10:45 am
by Stokes
I just tried to upgrade to 6.3.7 using the Install file from www.jade.co.nz/jade and got the -5005 error on the installShield.

But when I tried 6.3.6 it worked fine. Could be a potential problem with the install file?

Have many people upgraded without any problems?

Re: JADE 6.3.7 released

Posted: Fri Oct 15, 2010 10:54 am
by BeeJay
I've upgraded 3 different systems without any issues.

I did have a problem on one of our servers when upgrading to 6.3.06 whereby I had to create a shortcut to the InstallShield with -wait on the end of the command line to get it to work.

Refer this FAQ for more details: https://wiki.jadeworld.com/Why%20does%2 ... 0070006%3F

Perhaps the same trick will work for your upgrade issue?

Cheers,
BeeJay.

Re: JADE 6.3.7 released

Posted: Mon Oct 18, 2010 1:13 pm
by Stokes
No the -wait command did not resolve the issue for me. I created a shortcut with the -wait command and that didn't work so I tried creating a batch file and no luck there either.

The strange thing is that I tried this upgrade on 2 different computers with different operating systems. XP and Server 2003.

There was not much useful information on the web about the -5005 install shield error. Except for try deleting the install shield folder. I did this and it still didn't work.

6.3.6 works for us and we don't really need anything in 6.3.7 so its not a big issue at the moment.

Re: JADE 6.3.7 released

Posted: Mon Oct 18, 2010 1:31 pm
by BeeJay
I've now tried the InstallShield on 4 different machines, WinXP Home Edition, WinXP Professional, Windows Vista Professional (64 bit) and Windows 7 Professional (64 bit) and it runs fine on all those machines.

I have seen strange errors like this previously with other InstallShields when the file got "corrupted" during the download process. Perhaps try downloading a fresh copy of the InstallShield and see if it will then launch correctly?

Cheers,
BeeJay.

Re: JADE 6.3.7 released

Posted: Tue Oct 19, 2010 8:44 am
by JohnP
I have seen an issue with install shields in the past on some operating systems, where they fail if run from the root directory of a drive. So for example it would work fine if run from c:\temp but not from c:\. Don't know if that might still be an issue.

Re: JADE 6.3.7 released

Posted: Tue Oct 19, 2010 3:24 pm
by Stokes
I did try to download it twice. Maybe I will try it from the CD (if we have got a copy of it).

I wasn't doing the load from the root directory either, it was a folder off the desktop.

Re: JADE 6.3.7 released

Posted: Wed Oct 20, 2010 12:54 pm
by Jade Support
Important
A critical hot fix for JADE 6.3.07 (.006) has been released and should be applied to all databases running this version of JADE.

For full details on the issue please see this thread in the Jade Source Bulletins forum.

Thank you,