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by Sam Newton
Wed Nov 17, 2021 1:05 pm
Forum: General Discussion
Topic: 2020 upgrade failing with "Requested file directory not found"
Replies: 2
Views: 18544

Re: 2020 upgrade failing with "Requested file directory not found"

Thanks heaps WilliamC, you nailed it. We only had a relative path in the ini file and changing to the absolute path worked. :D
by Sam Newton
Thu Nov 11, 2021 5:47 am
Forum: General Discussion
Topic: 2020 upgrade failing with "Requested file directory not found"
Replies: 2
Views: 18544

2020 upgrade failing with "Requested file directory not found"

Hi,

I'm trying to upgrade a Jade 2016 database to 2020. The 2018 install works fine. The database restarts and I have backed that up.

Then when I do the 2020 SP1 upgrade it fails partway through, instructing to restore before trying again. jommsg1.log contains this:

Unhandled FileException ...

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